Masterclass: From Awkward to Assertive

Service Description

🗣️ Struggling to speak up in meetings? Avoiding that one tricky conversation? Not sure how to challenge someone without damaging the relationship? This 90-minute live masterclass will help you handle these situations with confidence and calm. ✅ What You’ll Learn In this session, you’ll be introduced to the C.R.A.F.T. Framework—a powerful, easy-to-apply tool for assertive, emotionally intelligent communication. By the end of the masterclass, you’ll know how to: Speak with clarity (even under pressure) Show respect without people-pleasing Adapt your tone and style for tricky conversations Give feedback that actually helps people grow Build trust through small, consistent communication habits 🛠️ You’ll Also Get: A downloadable CRAFT workbook with practical scripts, checklists, and reflection prompts Real-life examples and guided prompts The chance to apply the framework to your own real conversation A supportive space to ask questions and build your skills 👩🏽‍🏫 About the Facilitator This session is led by Malarvilie Krishnasamy, Leadership Consultant and Executive Coach at MalCPD, known for helping school and system leaders communicate with confidence and lead with impact. Her C.R.A.F.T. Framework has supported leaders across education and non-profits to navigate difficult conversations with clarity and compassion.